About Us

Your Knoxville-Based Title Partner Since 2003.

Knoxville Title Agency was founded in 2003 by attorney James G. “Jimmy” Rickman, who built the company on the belief that every closing deserves personal attention, steady communication, and trusted experience. What began as a single office has grown into a multi-location title agency serving clients across Tennessee and Kentucky.

Today, the company is led by Chase Reno and Brent Payne, who oversee daily operations and continued growth. Jimmy remains closely involved, serving as legal counsel and a trusted advisor.

We are in a season of expansion, adding to our team, extending our reach, and continuing to invest in the people and communities we serve. Our leadership is actively involved in local real estate and civic organizations because we believe strong partnerships and community engagement make us better at what we do.

With over 100 years of combined experience, our team handles purchases, refinances, and residential or commercial closings with precision and care. We coordinate with all parties involved to keep transactions moving and to give clients peace of mind from start to finish.

With offices in both North Knoxville and West Knoxville, we are easy to reach and ready to help. Whether you are closing across town or across state lines, Knoxville Title Agency offers steady guidance and trusted service at every step.

Executive / Leadership Team:

Chase Reno

Chase Reno

CEO | Licensed Title Insurance Producer

Brent Payne

Brent Payne

COO

Jennifer Roche

Jennifer Roche

Senior Advisor

Read Her Bio

Jennifer Roche comes to Knoxville Title Agency with nearly two decades of experience spanning brokerage, title operations, law, government affairs, and public utilities.

Beginning her career as a Realtor® in 2007, she was named the first Rising Star of the East Tennessee Realtors. She later earned her law degree from The University of Tennessee Knoxville with a concentration in business transactions and became the inaugural Governmental Affairs Director for

East Tennessee Realtors, advocating on key policy issues impacting the industry.
Jen currently serves as a Program Manager at TVA, where she brings together her background in real estate, transactional law, commercial strategy, and public policy.

She has called East Tennessee her home for 20 years and is a proud mom of two wonderful daughters.

Gina Cleveland

Gina Cleveland

Team Lead

Kristin Massengill

Kristin Massengill

Team Lead | Compliance Officer

James G Rickman

James G Rickman

Attorney

Market Expansion Team

Jordan Carr

Jordan Carr

VP, Regional Growth

Lynn Harper

Lynn Harper

VP, Business Growth & Relationship Management

Fox Holdernesse

Fox Holdernesse

Sales Associate

Closing Team:

Lydia Atkinson

Lydia Atkinson

Sr. Closing Agent

Cissie King

Cissie King

Sr. Closing Agent

Claire Coffey

Claire Coffey

Closing Agent

Elizabeth Soldwish

Elizabeth Soldwish

Post-Closing Agent

Processing Team:

Kim Price

Kim Price

Sr. Processor

Casie Quillen

Casie Quillen

Sr. Processor

Timm Thayer

Timm Thayer

Sr. Internal Underwriter

Blake McLeroy

Blake McLeroy

Internal Underwriter

Nancie Cunning

Nancie Cunning

Sr. Underwriter

Shérri Profeta

Shérri Profeta

Administrative Specialist

Lexie Cutler

Lexie Cutler

Processor